This is the third car I have purchased from Smart Toyota. I've had excellent and not so excellent experiences. This trip in was one of great ones. Caleb was recommended to me and I couldn't have been more impressed. He was very busy, but made me feel like I was his only customer. He was so reassuring and promised that I would not walk away feeling abused like the last time I was there, and I didn't. I told the salesman at the next desk that I felt "violated", the last time, he grinned and said it was time to leave . I'm 70 and I love watching these young kids when I say inappropriate things. Lol. Cause I can. I came back the third time because I have never had a problem with the sales staff, and the finance manager, this time, made me enjoy the fact that she had my checkbook and just kept writing bigger numbers. I even thanked her as I left her office. I wouldn't have any other car, than a Toyota, and I wouldn't buy from anyone else in the Quad Cities but this dealership. I have learned that, you can't pick your relatives and I wouldn't hold that against Smart Toyota.
I would definitely recommend doing business with Smart Toyota! Our Sales rep Derek helped us through the entire leasing process and made it very easy going!
James Gooch of smart Toyota and the entire team is great!! Thanks again for great customer service and care! Vehicle #2 from them
Love my truck and the customer service department is excellent. . Sales representative Derrick is great he really works very hard to help you get the vehicle you want. Love my Toyota truck so much .
Smart, fast and clean service. The 50,000 mile service cost me $69.00 with no tire rotation. The service costs on all my Toyota's has been and continues to be very reasonable. Great looks, good serviceability, reasonable vehicle cost, really good gas mileage and they don't charge an arm and a leg for maintaining your cars drive train and mechanical systems. You just can't lose.
The sales people are very friendly as we had 4 different people welcome us to their dealership and ask if we needed any help. We politely declined as we already had an appointment with Derek. He showed us 4 different vehicles throughout the morning and allowed us to test drive them in order to for us to figure out what we ultimately wanted. The stress free negotiations and explanations of all costs involved showed their expertise. Thanks Smart Toyota. This is why we keep coming back to buy all of our vehicles from you.
Great selection of cars but the sales staff can be pushy at times.
James Gooch was very helpful, very organized and couldn't have asked for better service. Lynette Watts in finance was great and really knew her job! Great experience. Would recommend James to a yo e looking. Love my toyota!
Could not be Happier with my buying experience at Davenport Iowa Smart Toyota; By Far BEST place to buy a car! Shawn G always treats you like you are the most important customer. Entire staff is GREAT!!
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