Great experience as always. My service writer Jake helps me maintain my Toyota in top running condition. They are great with regards to working around my schedule. He will track what service that I am needing to have done and clue me into any cost savings as well. We originally bought our Toyota at another dealership (a mistake I know), but the service experience here is so great, I have have never been back to the original dealership for any service. When we are shopping for our next car, we will be looking here first.
Customer service in the service department is excellent. I deal with Jake. He is honest and explains the details throughly to me and all the costs. I have never felt being mistreated at Smart Toyota and am glad that I have been a customer. It is nice to have a place you can trust and persons you trust.
Scheduled my Highlander for a 7:30 oil change. The only problem, workers don’t come in till 8:00.. should have been told this when I made the appointment, not when checking vehicle in. Other th as n that, everything was great as normal.
This is the 3rd car we have bought from Smart... Justin Holder has been fantastic to deal with. My family will continue to purchase our cars from Smart because of Justin
Joseph Moser and Curt Evans provided a professional, customer focused, no pressure buying experience. They offered bottled water on a very warm day and the facility was clean and modern. But more impressive, they stayed over two hours past closing to complete my purchase. I highly recommend Smart Toyota of Quad Cities.
Accommodated the distance between my location and dealership, approximately a 10 hour drive. Salesman Mike let me video conference to view the car virtually and worked with me remotely to get necessary paperwork drafted before I traveled. He picked me up at the local airport and the rest of the buying experience was quick and painless.
Couldnt have asked for a better car buying experience. Worked diligently to get find me exactly what I wanted and worked with me on financing. 10/10 atmosphere
Leave Us A Review